***** REEFTOPIA SHIPPING SCHEDULE: ORDERS PLACED BY 8 AM from MONDAY to WEDNESDAY will be SHIPPED THE SAME DAY FOR NEXT DAY ARRIVAL. *Our shipping days are Monday through Wednesday, with arrivals scheduled for Tuesday, Wednesday, and Thursday. *Please note that some exceptions may apply, especially due to weather etc.* FREE SHIPPING on ORDERS $14O and up. *Additionally orders totaling $160 and above qualify for complimentary items. During checkout, please remember to specify your choice of 3 Emerald Crabs or 12 Virgin Nerite Snails in the "SPECIAL INSTRUCTIONS FOR SELLER" BOX on the order summary page. *SPECIAL DISCOUNT OFFER: For orders exceeding $210, use discount code 123 during checkout to receive a 10% discount.**** ***DON'T MISS IMPORTANT REEFTOPIA EMAILS: PLEASE CHECK YOUR SPAM FOLDER REGULARLY FOR ANY EMAILS REGARDING YOUR ORDER!****



Refund and Return policy

Refunds

We will refund for any doa items including items lost due to shipping delay.  In the event that a shipment gets delayed please accept the late shipment.  It is surprising how well items can fare. Then simply email us the details along with a photo of the losses.DOA items can be credited to your card provided that we are notified within 12 hours of the arrival time of the shipment.  

**SHIPPING CHARGES ARE NON REFUNDABLE***

STORE CREDIT: We will replace any items that expire within the five day period in a future shipment that qualifies for free shipping.

Returns

We accept returns provided that the items are unopened.  You may request a return authorization (RA) number by emailing to reeftopia@bellsouth.net.  Returns are sent at the customers expense and are subject to a 10% restocking fee.